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FREE
kids cover
for families
Making a claim
Need to make a claim? Relax. You can rely on us to make your life easy. Better still, we promise to deal with your claim quickly and fairly. Just follow our 3 simple steps:
Step 1: Have your policy number to hand (you’ll find it at the top of your policy document)
Step 2: Call our claims department on 0844 412 2724 no later than 31days after the event please
Step 3: Let our friendly team help you make your claim.
It’s that easy!
Please note that if your claim relates to a medical condition, you will need to ask your GP to complete the medical section on your claims form. In common with most travel insurance, any costs charged by your GP for this service cannot be claimed for.